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Summary
 

Library users survey 2007

"Quiet study facilities are adequate"

What users said: What the Library is doing about it:
Importance: 5.97/7
Performance: 4.69/7
Gap:1.28

“I would like you to take actions to keep libraries quiet”

"maybe more areas for quiet study’"

"a lot of people using mobiles in the quiet study area’"

  • We will improve our signage
    We endeavour to keep quiet study areas quiet. We will investigate improving the quiet study areas through the use of more individual seating with the installation of screens between desks to break up the large desk areas. We will also review signage in our quiet study areas.
  • We will improve our monitoring of the quiet study areas
    Mobile phones should not be used in quiet study areas and we will ensure that we monitor this more often. We endeavour where possible to communicate our designated quiet areas and monitor this carefully particularly during exam periods.

“We are always trying to improve our facilities and constantly reviewing our seating ratio. Our biggest challenge is finding the space and meeting the demands of quiet study, group study and space for the collection.”

Janette Burke
Library Director, Central Services

 

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