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SECTION B: Plan for 2006-2008
KEY AREA 2: Enhancing support from the library
2.1 Faculty teams and contact librarians
Library faculty teams
work with faculty members to build research collections, develop information
literacy programs, establish current awareness activities and undertake
EndNote training for research groups.
Objective 2.1: To focus faculty teams and contact
librarian activities on the specific needs of researchers, including
research graduate students.
|
Strategies |
Actions |
Measures/Targets/KPIs |
Timeline |
Responsibility |
|
Increase contact
librarians’ contact with researchers and postgraduate research students |
Reorganise work
activities to provide more time for this function |
Service models are
examined; three-tiered services are trialled and reviewed. Reference
statistics snapshot data are gathered and analysed |
September-December
2006 |
Directors, Client
Services, branch managers, faculty teams, supervisors, contact
librarians |
|
|
Develop a ‘research
contact’ awareness within the branch libraries |
The
tiered service model is trialled at Pharmacy and Berwick, and reviewed |
December 2006 |
Directors, Client
Services, faculty teams, contact librarians |
|
|
Establish mechanisms
to reach groups of researchers eg identify administrative research
contact in each faculty |
Contact librarians
are reaching groups of researchers. Researchers respond to survey of
their needs |
Ongoing |
Faculty teams,
contact librarians, Information Services Committee |
|
|
Develop checklist of
services and resources for researchers and send to groups of researchers
to establish their areas of interest/needs |
Checklist developed.
Distribution
mechanisms investigated and implemented |
December 2006
2007 |
Contact librarians,
Information Services Committee |
|
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Attend faculty
research seminars |
Interaction with researchers increases |
Ongoing |
Contact librarians |
|
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Develop co-operative
research projects between Library and research staff, including applying
for research grants |
Co-operative
research projects are considered |
2008 |
Contact librarians |
|
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Develop a
communication ‘kit’ for librarians |
A ‘kit’ is developed
and used regularly |
2007 |
Manager, Marketing &
Communications, faculty teams, contact librarians |
|
|
Develop a
communication package for each category of research student |
Letters of welcome,
contact option, publications describing services, are produced.
|
2006 |
Manager, Marketing &
Communications, faculty teams. |
2.2 Information literacy (access,
assess and integrate information)
The Library supports a
continuum of information literacy development from undergraduates to
research-level independent learning. Contact librarians work with teaching
staff to embed this development into courses where possible. This plan
focuses on research staff and students. See also Information Literacy Plan
for more detail.
Objective 2.2: To ensure that research staff and
students are aware of resources and services and are able to access, assess
and integrate information effectively.
|
Strategies |
Actions |
Measures/Targets/KPIs |
Timeline |
Responsibility |
|
To reach staff and
students with programs and services to meet their information literacy
needs |
Work with staff in
curriculum development to include information literacy skill development
as part of postgraduate training |
Information literacy
is included in postgraduate training |
Ongoing |
Faculty teams,
contact librarians, Information Literacy & Reference Librarian |
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Provide training and
assistance in the Library’s resources and tools, including databases and
EndNote |
Number of people
receiving training. Feedback on training |
Ongoing |
Faculty teams,
contact librarians |
|
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Contact new staff
and postgraduate research students and offer face-to-face sessions on
resources and services (see also Objective 3.2.1) |
New staff and
postgraduate students are contacted |
Monthly |
Contact librarians |
|
|
Develop and
advertise refresher courses for existing staff |
Number of people
attending refresher sessions. Feedback on refresher sessions |
Ongoing |
Information Literacy
& Reference Librarian |
|
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Collaborate with
other support units such as CALT on education programs for academics to
address their own and their students’ information literacy needs |
Programs are
developed and implemented |
Ongoing |
Information Literacy
& Reference Librarian, faculty teams, contact librarians |
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Establish evaluation
processes eg questionnaires, focus groups |
Evaluation processes
are developed, implemented and documented |
Stage one 2006,
ongoing |
Information Services
Committee, Information Literacy & Reference Librarian, faculty teams |
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