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Education Support Plan
 

Section B: PLAN FOR 2007-2009

KEY AREA 1: BUILDING CONNECTIONS

Building connections across the University is central to the Library’s successful involvement in the University’s many educational activities and strategic initiatives.  Accordingly, the Library wants to further develop these connections, in particular by building and strengthening its current representation on relevant University committees, and identifying other areas of involvement and connection as appropriate. The University currently includes a Key Performance Indicator for the Library of achieving top three results in the Council of Australian University Librarians benchmarking survey (Insync survey). Developing connections at different levels across the University will position the Library to contribute in a timely and effective fashion to the achievement of the University’s goals both for the Library and overall.

1.1   The University

Objective 1.1: To be aware of and understand the implications of the University’s critical research initiatives. 

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
Strengthen and build Library connections across the University in relation to educational initiatives. Identify and prioritise where the Library is represented. Library representation is identified and proposed. Ongoing. University Librarian, staff.
Support the University’s objective of achieving consistently superior results in indices and rankings by providing strong support for continuous improvement in Library user satisfaction. Continue to improve Library education-related facilities and services. Top 3 results in Insync Survey. 2007 and 2009 (biennial survey). University Librarian.

1.2   Office of the Deputy Vice-Chancellor and Vice-President (Education)

The University Librarian reports directly to the Deputy Vice-Chancellor and Vice-President (Education), whose portfolio includes specific roles in educational matters.

Objective 1.2.1: To contribute to the planning and development of education strategies and initiatives

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
The Library contributes to the planning and development of education initiatives. University Librarian provides input and a Library perspective to committees, working groups and individuals e.g. Information Management Steering Committee. Input provided. Ongoing University Librarian.

1.3   Monash University Education Committee

This committee is chaired by the Deputy Vice-Chancellor and Vice-President (Education) with membership comprising Associate Deans and Directors (Teaching and Graduate/Postgraduate Studies) from all faculties, the Pro Vice Chancellors for Research and Research Training, Quality and Planning, the President of Academic Board and the University Librarian.  Student membership of the committee comprises representatives from undergraduate and postgraduate student bodies.  Education Committee has a pivotal role in the implementation of the University’s Education Plan 2006-10.

Objective 1.3.1: To make the committee aware of the Library’s contribution to the University’s education initiatives and ensure that the Library’s expertise in facilitating technology supported learning is included.

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
The Library actively contributes to the Education Committee. Library representative on the committee. Committee is informed and contributions made. Monthly from February to November inclusive. University Librarian.
Initiate or extend regular contact with the Associate Deans, Teaching. Contacts are made. At least once annually. Directors, Client Services, contact librarians.

Objective 1.3.2: To make the subcommittees of the Education Committee aware of the Library’s contribution to the University’s education initiatives and ensure that the Library’s expertise in facilitating technology supported learning is included.

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
The Library actively contributes to the Learning Teaching and Quality Committee. Library representative on the committee. Committee is informed and contributions made. Quarterly from June to November inclusive. University Librarian and/or Director, Client Services, HSS.
The Library actively contributes to the Educational Technology Committee. Library representative on the committee. Committee is informed and contributions made. Ongoing as meetings scheduled. University Librarian and/or Director Central Services

1.4   Academic Board

The University Librarian is a member of the Academic Board and presents Library strategies and initiatives in this forum.

Objective 1.4.1: Library strategies and initiatives are presented, including those relating to education support and technology supported learning.

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
Academic Board is kept informed of Library initiatives. University Librarian presents new education support initiatives, and updates on current initiatives. Academic Board is informed of current and updated initiatives. At least annually. University Librarian.

1.5   General Library Committee (GLC)

The General Library Committee is a sub-committee of the Academic Board and comprises representatives from all faculties, support services and University student bodies.

Objective 1.5.1: To provide a forum for advice and guidance to the Library on its strategies, operations and directions and to provide advice to the Academic Board.

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
GLC meets regularly and has representation from all designated areas. Library reports and seeks feedback and advice on education-related operations. GLC is informed quarterly of library education-related operations and directions and provides feedback and advice. Issues raised are followed up. Four times a year. University Librarian, Directors

1.6   Faculty Boards and Committees

Branch managers, Faculty Team leaders and members represent the Library at Faculty Boards and on a range of Faculty committees.

Objective 1.6.1: The Library participates in Faculty Boards and committees to ensure that the Library’s expertise in supporting education and facilitating technology supported learning is included in faculty planning.

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
The Library actively contributes to Faculty Boards and committees. Library has representation on all Faculty Boards and appropriate committees. Boards and Committees are informed and contributions made. Ongoing. Branch managers, Faculty Team leaders and members.
Explore options with faculty administrations to assist in early understanding of changes in the curriculum. Faculty administrators are identified and contacted. Ongoing. Faculty teams, Directors, Client Services.
Library Impact Statements are completed for new units/courses. Ongoing. Faculty teams, Directors, Client Services.
Curriculum development opportunities, to investigate information literacy needs, are identified. Ongoing. Faculty teams, Directors, Client Services.

1.7   Monash Student Bodies

Student bodies exist at most campuses, including the Monash Student Association (Clayton), Monash University Student Union (Caulfield), Monash University Gippsland Student Union, Monash Parkville Students Association and Monash Union of Berwick Students. The Monash Postgraduate Association represents the interests of postgraduate students across the University.  Other student bodies include those specific to particular faculties or areas of study, such as the Law Students’ Society, Economics and Commerce Students' Society and Society of Arts Students, as well as the Student Experience Network of which the University Librarian is a member.

Objective 1.7.1: To reach students systematically and develop Library services and programs to meet student needs, in particular via contact with undergraduate and postgraduate student bodies.

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
Strengthen contact with student bodies. Establish formal links with the campus based student bodies, e.g. MSA, MONSU, MUGSU, MUBS, MPSA. Links are established. Ongoing. University Librarian and/or Directors, Client Services.
Library is represented on Student Experience Network. Feedback is obtained on education-related matters.

Issues raised are followed up.

Ongoing as meetings scheduled. University Librarian.
Establish a co-ordinated orientation program for new students. Orientation programs are in place. Twice yearly undergraduates; as required for new postgraduates. Directors, Client Services, Communications Manager, Information Literacy and Reference Librarian, contact librarians.
Investigate the possibility of contributing to initiatives aimed at teaching staff to raise their awareness of students’ information literacy needs. Discussions take place with Director MRGS and CALT, and the outcomes are recorded. 2007.

 

Information Literacy and Reference Librarian.
Continuing representation at the Foundations of Teaching @Monash workshop. Ongoing. Information Literacy and Reference Librarian.

1.8   Partnership arrangements

Partnerships related to education occur across the University in support of its core values, in particular those of diversity, innovation and creativity, engagement and international focus.  Partnerships exist within the context of the University’s internationalisation activities and campuses as well as between the University and a number of external bodies, in particular including Monash College, Open Universities Australia and Gippsland TAFE.

Objective 1.8.1: To ensure that external partners understand their library entitlements for education support. 

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
Engage in consultation within the University before partnerships are arranged. Develop principles and guidelines for categories of partnerships. Principles and guidelines are clearly articulated and promulgated. 2007 and ongoing with new partners. Director, Central Services Directors, Client Services.
Engage in consultation with University partners regarding library entitlements. Develop service level agreements with partners. Service level agreements are developed and agreed. Ongoing with new partners; annual review with existing partners. Director, Central Services, Directors, Client Services.
Review current Monash College entitlements and obtain additional funding for any new services. Service levels agreed to level of funding and agreement formulated accordingly. 2007 and for annual review. Director, Central Services, Directors, Client Services.

Objective 1.8.2: To ensure that the Library aligns with and supports the University’s overseas campus initiatives.

Strategies Actions Measures/Targets/KPIs Timeline Responsibility
Support optimum development of Monash libraries at Monash University Malaysia and Monash South Africa. Provide advice on staffing and operational environments of new libraries at Monash University Malaysia campus, including Medical School and hospitals, and Monash South Africa campus. Advice is provided. Ongoing. University Librarian, Directors.
  Encourage staff applications for Monash Mobility projects, to deliver training and to facilitate information sharing between staff. Monash Mobility project is promoted, applications submitted and accepted. Ongoing. Directors, Library Staff.
Develop service level agreements with overseas campuses and faculties. Service level agreements are developed. 2007-09. University Librarian, Directors.

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