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Annual Report 1999
 

19 Hargrave-Andrew Library

19.1 Challenges and Achievements

The two major achievements of the year were the merger of the Biomedical and Hargrave library collections and services, and the implementation of the Voyager automated library system. Both tasks required careful planning, project management, temporary redeployment of staff and many additional staff hours. The merger was preceded by consultation with clientele on needs and expectations.

The collections were merged during the mid-year break. The Biomedical Collection was weeded of superseded titles which were subsequently offered for sale to staff and students. The sale generated considerable interest, small income and goodwill towards the Library.

The merger of staff and services was accomplished without disruption to client services. Branch services were merged by the end of September.

The production of the Hargrave-Andrew Library homepage required the revision of some two hundred files. The basic homepage was ready for Open Day.

Refurbishment of the Hargrave building continued throughout 1999. Most of the refurbishment requested was carried out. An additional discussion room will be built in 2000. The refurbishment of the entrance will be done at a later date, when funding is available for the project.

I am grateful to our clients for accepting the sometimes noisy and dusty environment, to our staff for their commitment to a successful timely merger and to Library Management for their funding and moral support. Mr. Hans Groenewegen, Deputy University Librarian and George Leighfield, Customer Services Librarian are especially thanked for facilitating the building extension and refurbishment.

All Hargrave-Andrew Library Business Plan objectives were achieved except for the subscriptions review which required access to the Voyager Serials module which was delayed.

The highlight of the year was the Team award given to Hargrave-Andrew staff for co-operation and achieving merger deadlines. Krystyna Thomas received an award for her contribution to the "Engineering Context" information literacy component and Helen Stanton for improving work practices and for exceptional co-operation.

19.2 Reference and Information Services

The merger of the Biomedical and Hargrave library services required extensive training of Library staff across a wide range of disciplines, including specialised information resources. The combined reference enquiry statistics for Hargrave-Andrew Library, the Annexe and the Alfred Sub-branch showed an overall increase of 2% compared to the previous year.

The number of electronic services including electronic access to fulltext journals continued to grow in the STEM disciplines. Significant acquisitions in 1999 included:

  • Blackwell Science Journals Online providing access to 123 journals
  • IDEAL providing electronic access to 175 Academic Press Journals
  • ACM Digital Library Association for Computing Machinery journals
  • Harrison Principles of Internal Medicine Online.
  • DSM-IV Online
  • Mental Measurements Yearbook on local area network

Subject librarians trialled new electronic resources including Journals@Ovid; IDEAL, Grolier; PubSCIENCE; CABHealth; SciFinder; NetLibrary; ACM Digital Library; Therapeutic Guidelines of Australia and MIMS online. The pilot of the electronic service READS (Regional Electronic Access and Delivery of Serials) was launched by the Vice Chancellor. The Hargrave-Andrew Library continued to participate in the development of the Australian Virtual Engineering Library, a national project, and in the National Electronic Library for Chemistry.

19.3 Information Literacy

Voyager tutorials were conducted for academic staff, postgraduates and undergraduate students of all levels. HAL subject librarians trained tutors for the new core science subjects: SCI 1011 and SCI 1022 including assistance with student exercises and formal lectures. K. Thomas coordinated the information literacy components of "Engineering Context" a very successful program which involved tele and team teaching with Gippsland and Caulfield Library staff, hands-on tutorials, setting and correction of student exercises and the development of a supporting website.

Internet/databases/CD-Rom tutorials rated excellent evaluation responses, however attendances were lower than expected. Specialist tutorials were conducted for 4th year honours students and many other presentations for postgraduates and departmental groups focusing on new electronic resources and services.

The Hargrave-Andrew library information program covered 4,691 participants, 318 sessions and 299.5 student contact hours.

19.4 Lending Services

Following the implementation of the Voyager lending services module two weeks prior to the first semester there were a number of problems requiring urgent attention. The training of lending services staff in Voyager so close to the academic year was a major challenge.

The Hargrave-Andrew Library merger involved a restructuring of staff duties, the operation of a temporary circulation desk, a move to the refurbished lending services area and integration of reserve collections.

19.5 Staffing

Vivienne Bernath took up a twelve months secondment to the Monash Medical Centre, Evidence Based Medicine Service. We welcomed Lucy Cartmel also on a secondment from the University of Tasmania, and Vicki McKay, Officer in Charge of the Monash Alfred Sub-branch of the Hargrave-Andrew Library. Casual staff also made an essential contribution to client services.

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