1 Introduction

• 1.1 Information Services Building
• 1.2 New Library Buildings
• 1.3 Strategic and Quality Assurance Management Plans
• 1.4 Virtual Library Service Developments
  • 1.4.1 CD-ROM and Diskette Databases
  • 1.4.2 General Online Services
  • 1.4.3 Library Home Page
  • 1.4.4 Sesame2
  • 1.4.5 CAUL Database Trials
  • 1.4.6 Electronic Reference Service
• 1.5 Document Delivery Service
• 1.6 Berwick Campus Library Developments

2 Collection Development and Management

• 2.1 Exhibitions

3 Technical Services

• 3.1 Staffing
• 3.2 Library Database
• 3.3 Cataloguing of Virtual Resources

4 Systems Developments

• 4.1 Restructuring of the Systems Support Unit
• 4.2 ISB Installations
• 4.3 MONET to Ethernet Migration and Ethernet Growth
• 4.4 Electronic Reserve
• 4.5 Electronic Publishing Project
• 4.6 National CJK System
• 4.7 DITS
• 4.8 PALS
• 4.9 Campus-Wide Information System

5 Human Resources Management

• 5.1 Staff Exchange/Job Swaps/Secondments
• 5.2 Staff Development
• 5.3 Leadership Training
• 5.4 Disaster Response

6 Information Services

• 6.1 Lending and Reference Services
• 6.2 MONINFO
• 6.3 Asian Studies Support

7 Branch Library Reports

• 7.1 HUMANITIES & SOCIAL SCIENCES BRANCH LIBRARY
  • 7.1.1 Music & Multimedia and Asian Studies
  • 7.1.2 Accommodation
  • 7.1.3 Staffing
  • 7.1.4 Level of Services
  • 7.1.5 Business Plan
  • 7.1.6 Electronic Services
  • 7.1.7 Acquisitions
• 7.2 BIOMEDICAL LIBRARY
  • 7.2.1 Virtual Library Services
  • 7.2.2 Level of Service
  • 7.2.3 Collection Management
  • 7.2.4 Staffing
  • 7.2.5 Quality Management
  • 7.2.6 Buildings and Maintenance
• 7.3 HARGRAVE LIBRARY
  • 7.3.1 Services
  • 7.3.2 Collection Development
• 7.4 LAW LIBRARY
  • 7.4.1 Electronic Library Developments
  • 7.4.2 New Training Program
  • 7.4.3 Refurbishment
  • 7.4.4 Publications
  • 7.4.5 Professional Development and Staff Training
  • 7.4.6 Visit to Kiribati
  • 7.4.7 The Law Card
• 7.5 CAULFIELD/PENINSULA BRANCH LIBRARY
  • 7.5.1 Accommodation
  • 7.5.2 Library Resources and Services
  • 7.5.3 Staff
  • 7.5.4 Surveys
• 7.6 GIPPSLAND CAMPUS LIBRARY
  • 7.6.1 Off-Campus Library Services
  • 7.6.2 GILBERT (formerly ROMOTE-PLUS)
  • 7.6.3 New Library Building
  • 7.6.4 Library Accommodation
  • 7.6.5 Business Plan
  • 7.6.6 Management Restructure
  • 7.6.7 Open Learning Library and Information Service (OLLIS)

8 Concluding Remarks